PRIVACY POLICY
How AI Client Engine handles personal information and protects your privacy.
1. ABOUT THIS PRIVACY POLICY
This Privacy Policy explains how personal information may be collected, used, disclosed, stored and otherwise processed in connection with the AI Client Engine website, digital products, customer support and related business operations.
AI Client Engine currently provides self-service digital products and related materials.
AI Client Engine is not, unless explicitly stated otherwise for a specific product, a hosted software-as-a-service platform and does not require customers to create an AI Client Engine user account to use the purchased digital materials.
For privacy-related enquiries:
info@aipcas.com
For customer support:
support@aipcas.com
2. DATA CONTROLLER
For personal information processed directly in connection with the AI Client Engine website, communications and business operations, AI Client Engine acts as the relevant data controller where applicable law assigns that role.
Third-party providers used for website hosting, checkout, payment processing, digital delivery, communications, analytics or related infrastructure may act as independent controllers, processors or service providers depending on the circumstances and their own legal terms.
AI Client Engine is currently in its pre-registration business setup phase in the Netherlands.
Before commercial sales are opened to the public, this Privacy Policy will be updated to include the full legal identity and contact details of the data controller, including any legally required business registration details and business address.
Until then, privacy-related enquiries may be submitted to:
info@aipcas.com
No fictitious or provisional registration number is used in this Privacy Policy.
3. INFORMATION WE MAY COLLECT
Depending on how a person interacts with AI Client Engine, we may process information such as:
- name
- email address
- correspondence and support communications
- purchase-related information
- order or transaction references
- product purchased
- customer-support history
- information voluntarily submitted in enquiries
- technical website information such as IP address, device information, browser information, timestamps and website interaction data where collected by the website infrastructure or permitted analytics tools
- consent or preference records where applicable.
We do not intentionally request customers to upload their internal business datasets into a hosted AI Client Engine software platform because the current AI Client Engine products are self-service digital resources rather than a hosted customer-data processing application.
4. PURCHASE AND CHECKOUT DATA
Purchases may be processed through independent checkout, marketplace or payment providers.
Depending on the provider used, those providers may collect and process information such as:
- name
- email address
- billing information
- payment information
- transaction details
- tax information
- location information relevant to tax or payment processing
- fraud-prevention information.
AI Client Engine does not require or intend to directly store full payment-card credentials when payment is processed by an independent payment provider.
Payment providers and marketplaces operate under their own privacy notices, terms and legal responsibilities.
5. HOW WE USE PERSONAL INFORMATION
Where applicable, personal information may be used to:
- operate and maintain the website
- provide purchased digital products
- administer purchases and delivery
- communicate with customers
- respond to enquiries
- provide customer support
- investigate delivery or purchase issues
- administer refund or commercial-guarantee requests
- maintain transaction and business records
- protect against fraud, misuse or security incidents
- comply with legal, accounting or regulatory obligations
- maintain website security and performance
- understand website usage where lawful analytics are enabled
- send marketing communications where there is an appropriate lawful basis
- maintain consent and preference records
- establish, exercise or defend legal claims where necessary.
6. LAWFUL BASES FOR PROCESSING
Where the General Data Protection Regulation or similar legislation applies, personal information is processed only where an appropriate lawful basis exists.
Depending on the activity, this may include:
- performance of a contract or steps requested before entering into a contract
- compliance with a legal obligation
- legitimate interests, where those interests are not overridden by applicable individual rights
- consent, where consent is required or appropriate
- establishment, exercise or defence of legal claims where permitted by law.
The applicable lawful basis depends on the specific processing activity.
7. DIGITAL PRODUCT MODEL AND CUSTOMER BUSINESS DATA
AI Client Engine currently provides self-service digital products, documents, spreadsheets, worksheets, templates, frameworks, operating systems, implementation resources and related materials.
Customers may independently use these materials with external services such as:
- artificial intelligence providers
- CRM platforms
- email systems
- spreadsheets
- automation platforms
- analytics tools
- payment systems
- website tools
- other business software.
Those external tools are selected, configured and operated by the customer.
AI Client Engine does not automatically receive the business information that customers independently enter into third-party AI, CRM, email, automation or other external systems.
Customers are responsible for determining the lawful basis, confidentiality requirements, privacy obligations and security measures applicable to information they place into those third-party systems.
8. THIRD-PARTY SERVICE PROVIDERS
AI Client Engine may rely on independent service providers for functions such as:
- website infrastructure
- hosting
- checkout
- payment processing
- digital product delivery
- communications
- email
- analytics
- security
- technical infrastructure.
Those providers may process personal information according to their own contractual roles and privacy documentation.
AI Client Engine does not control the independent processing activities of third parties acting as separate controllers.
9. WIX WEBSITE INFRASTRUCTURE
The AI Client Engine website is currently built using Wix infrastructure.
Wix may process website visitor information in connection with hosting, security, website operation, technical functionality and other services supplied to the site owner.
Where applicable, Wix may act as a processor or service provider for website visitor information processed on behalf of the site owner, while certain processing may also occur under Wix's own legal responsibilities.
Visitors should also consult Wix's applicable privacy information where relevant.
10. CHECKOUT AND DIGITAL DELIVERY PROVIDERS
Products may be sold or delivered through independent checkout, marketplace or digital-delivery providers.
These providers may independently process personal information required for transactions, taxation, fraud prevention, payment administration, receipts and delivery.
Their processing is governed by their own privacy notices and contractual terms.
Where AI Client Engine receives limited transaction or customer information from those providers, that information is processed only for legitimate business, contractual, support, compliance or record-keeping purposes.
11. COOKIES AND SIMILAR TECHNOLOGIES
The AI Client Engine website may use cookies and similar technologies required for website operation, security, user preferences and technical functionality.
Additional analytics, measurement or marketing technologies may be used only where actually configured and where permitted by applicable law.
Where consent is legally required for non-essential cookies or similar technologies, those technologies should not be activated for a visitor until the required consent has been obtained.
Visitors may be provided with controls for managing cookie preferences where such functionality is enabled.
The exact cookies and technologies used may change when website functionality, integrations or providers change.
This section must be interpreted together with the actual cookie and consent configuration implemented on the website.
Non-essential analytics, advertising or marketing technologies will not be activated for visitors where prior consent is legally required unless the required consent has first been obtained through the website’s consent-management mechanism.
Visitors must be able to reject non-essential technologies as easily as they can accept them, where required by applicable law.
12. ANALYTICS AND WEBSITE USAGE
The website may process limited technical or usage information to maintain security, diagnose technical problems, operate the website and understand website performance.
Where optional analytics tools are used, their operation is subject to the site's actual consent configuration and applicable privacy requirements.
AI Client Engine will not claim to use a particular analytics or advertising technology unless that technology is actually implemented.
13. MARKETING COMMUNICATIONS
AI Client Engine may send promotional or commercial communications only where there is an appropriate lawful basis.
Where consent is required, marketing communications will be based on valid consent.
Recipients may withdraw consent or unsubscribe from marketing communications where applicable.
Transactional, purchase, delivery, support or legally necessary communications may still be sent where they are required independently of marketing consent.
14. DATA RETENTION
Personal information is retained only for as long as reasonably necessary for the purposes for which it was processed, including:
- product delivery
- customer support
- transaction administration
- accounting
- tax obligations
- fraud prevention
- dispute handling
- legal claims
- regulatory compliance.
Different categories of data may therefore have different retention periods.
Information will be deleted, anonymized or otherwise handled appropriately when it is no longer reasonably required, subject to legal or legitimate record-retention obligations.
15. SECURITY
AI Client Engine takes reasonable organizational and technical measures appropriate to its current operations and the nature of the personal information processed.
Measures may include appropriate use of access controls, account security, provider security features and data minimization.
No website, internet transmission, external platform, storage system or digital environment can be guaranteed to be completely secure.
Customers remain responsible for securing their own devices, accounts, passwords, credentials, API keys, business data and third-party systems.
16. INTERNATIONAL DATA TRANSFERS
Some service providers used in connection with the website, checkout, communications or digital infrastructure may process information in countries outside the European Economic Area.
Where European data-protection law applies, international transfers must rely on an applicable lawful transfer mechanism, which may include:
- an adequacy decision
- Standard Contractual Clauses
- another legally permitted safeguard or transfer mechanism.
The precise mechanism may depend on the provider and the circumstances of the transfer.
17. DATA-PROTECTION RIGHTS
Where applicable law grants them, individuals may have rights including:
- the right to receive information about processing
- the right of access
- the right to rectification
- the right to erasure
- the right to restriction of processing
- the right to object to certain processing
- the right to data portability where applicable
- the right to withdraw consent where processing is based on consent
- rights relating to certain automated decision-making where applicable.
These rights are subject to the conditions and limitations established by applicable law.
Privacy requests may be sent to:
info@aipcas.com
18. IDENTITY VERIFICATION FOR PRIVACY REQUESTS
Before fulfilling certain privacy requests, reasonable steps may be taken to confirm the identity of the requester and protect personal information from unauthorized disclosure, alteration or deletion.
Only information reasonably necessary for verification should be requested.
19. COMPLAINTS
Individuals may contact AI Client Engine first with privacy-related concerns at:
info@aipcas.com
Where applicable, individuals also have the right to lodge a complaint with the competent data-protection authority.
For individuals in the Netherlands, this may include the Autoriteit Persoonsgegevens.
Individuals in other jurisdictions may contact the competent supervisory authority available to them under applicable law.
20. CHILDREN
AI Client Engine is designed for professional and business use and is not intentionally directed toward children.
AI Client Engine does not knowingly seek to collect personal information from children through its current professional digital-product offering.
If information relating to a child is believed to have been collected inappropriately, please contact:
info@aipcas.com
21. THIRD-PARTY LINKS
The website or purchased materials may contain links or references to independent third-party websites, services or tools.
AI Client Engine is not responsible for the privacy practices of those independent third parties.
Users should review the privacy information of third-party services before submitting personal information to them.
22. AUTOMATED DECISION-MAKING
AI Client Engine does not currently operate a hosted customer platform that makes solely automated legal or similarly significant decisions about website visitors or customers.
Customers may independently choose to use third-party AI or automation systems as part of their own business operations.
Those independent uses are controlled by the customer and remain subject to the customer's own legal and privacy responsibilities.
23. NO SALE OF PERSONAL INFORMATION
AI Client Engine does not currently operate a business model based on selling website visitors' or customers' personal information as a commercial data product.
If business practices materially change in a way that triggers additional statutory disclosure or opt-out obligations, this Privacy Policy and the applicable privacy controls must be updated accordingly.
24. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated when reasonably necessary to reflect changes in:
- website functionality
- products
- service providers
- checkout systems
- analytics
- marketing technology
- business operations
- applicable law
- privacy practices.
The current version will be displayed with an updated “Last updated” date.
Material changes will be handled in accordance with applicable law.
25. CONTACT
For privacy-related enquiries or data-protection requests:
info@aipcas.com
For customer-support enquiries:
support@aipcas.com